Privacy Policy

Privacy Policy for Digital Nomad Advisor

At Experts Insight Limited LTD (EIL), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our chatbot, Digital Nomad Advisor. By using our chatbot, you consent to the terms described in this policy.

1. Data We Collect

When you use our chatbot, we may collect the following types of personal data:

• User Information: Name, email address, phone number, country, language, avatar, and other information you voluntarily provide while interacting with our chatbot.

• Interaction Data: Messages, files, comments, and custom texts that you share via the chatbot.

• Metadata: Usage information such as timestamps, internal IDs, and technical data related to your use of the chatbot.

2. How We Use Your Data

We use the data collected through the chatbot for:

• Operating the Chatbot: To provide and improve the functionality and performance of the chatbot.

• Customer Support: To respond to user inquiries and provide assistance.

• Service Improvements: To analyse how users interact with the chatbot and make updates for better service.

• Legal Compliance: To ensure that we comply with applicable laws and regulations.

3. Third-Party Data Sharing

In order to provide chatbot services, we may share your data with trusted third-party service providers, such as:

• Google: We may share anonymised data with Google to improve the chatbot’s services.

• Other Service Providers: Third-party partners who assist in operating the chatbot, but only to the extent necessary for its functionality.

We do not sell your personal information to third parties.

4. Data Security

We take data security seriously and implement industry-standard measures to protect your personal information. However, no system can guarantee 100% security. By using our chatbot, you acknowledge and accept these risks.

5. User Responsibility

As a user, you are responsible for maintaining the privacy and security of any personal data you provide. If you share the personal data of third parties while using our chatbot, it is your responsibility to obtain consent from those individuals before submitting their information.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, such as:

• Accessing Your Data: Requesting a copy of the data we hold about you.

• Correcting Your Data: Requesting corrections to inaccurate or incomplete information.

• Deleting Your Data: Requesting the deletion of your personal data, where applicable.

To exercise these rights, you can contact us at info@expertinsightlimited.com.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the data we collect, please contact us at info@expertinsightlimited.com.